Value Stream Mapping

You are able to see that your process is taking longer than ever and your gut feel says you need new resources to remedy this situation. If application is running slow you think you need new servers or changing the application itself etc.

The question is what tools do we have to map our gut feel to reality? How do you know all the way from start to finish where the waste (waiting) vs. work reside in the process?

Value Stream Mapping - it simply plots the course of the added value vs. non value added (waste) to distinguish where the areas of attacks are. Mary Poppendieck’s presentation on productivity clearly has a great example of this process. You can also watch her presentation here.